Privacy Policy

Hope Media Ireland – Volunteer Registration Platform

Effective date: 1 March 2026

1. Who We Are

Hope Media Ireland ("HMI", "we", "our", "us") is an initiative dedicated to creating uplifting and hope-driven media content that promotes holistic wellbeing across communities.

This Privacy Policy explains how we collect, use, store and protect personal data when you:

  • Visit join.hopemedia.ie
  • Register your interest in volunteering
  • Engage with our onboarding process

We are committed to processing your personal data in accordance with the General Data Protection Regulation (EU) 2016/679 (GDPR) and applicable Irish data protection legislation.

2. What Personal Data We Collect

When you register as a volunteer, we may collect:

Personal Information

  • Full name
  • Email address
  • Phone number
  • Postal address (if provided)
  • Date of birth (if required for safeguarding purposes)

Volunteer Information

  • Areas of interest
  • Skills and experience
  • Availability
  • References (if required for certain roles)

Technical Information

  • IP address
  • Browser type and device information
  • Website usage data (via cookies – see Section 10)

We only collect data that is necessary and proportionate to the volunteer role.

3. Lawful Basis for Processing

Under GDPR, we rely on the following lawful bases:

  • Consent – When you voluntarily submit your details.
  • Legitimate Interests – To manage and operate our volunteer programme.
  • Legal Obligation – Where safeguarding or regulatory requirements apply.

You may withdraw consent at any time (see Section 9).

4. How We Use Your Information

We use your data to:

  • Process and assess volunteer applications
  • Communicate with you about volunteering opportunities
  • Manage onboarding and training
  • Allocate roles and responsibilities
  • Ensure safeguarding and organisational integrity
  • Comply with legal and data protection obligations

We do not sell or rent your personal data to third parties.

5. Vetting and Safeguarding

Depending on the volunteer role, additional information (such as references) may be requested as part of a proportionate vetting framework.

Where roles involve safeguarding considerations, further checks may be required in line with Irish law.

6. Data Storage and Security

Your data is stored securely within our internal systems and volunteer management platform (hub.hopemedia.ie).

We implement appropriate technical and organisational measures to protect your data, including:

  • Secure access controls
  • Role-based permissions
  • Encrypted connections (HTTPS)
  • Restricted administrative access

Only authorised personnel have access to volunteer data.

7. Data Retention

We retain personal data only for as long as necessary to:

  • Manage your volunteering relationship
  • Meet legal and safeguarding obligations

If you withdraw from volunteering, your data will be securely deleted within a reasonable period unless retention is required by law.

8. Sharing of Data

We may share data only where necessary:

  • With authorised Hope Media Ireland administrators
  • With service providers supporting our platform (under data processing agreements)
  • Where legally required by Irish authorities

All third-party processors are required to comply with GDPR standards.

9. Your Rights Under GDPR

You have the right to:

  • Access your personal data
  • Request correction of inaccurate data
  • Request deletion ("right to be forgotten")
  • Restrict processing
  • Object to processing
  • Request data portability
  • Withdraw consent at any time

To exercise these rights, please contact: hello@hopemedia.ie

You also have the right to lodge a complaint with the Data Protection Commission (Ireland) if you believe your data has been mishandled.

10. Cookies

Our website uses cookies to:

  • Ensure proper website functionality
  • Analyse website traffic
  • Improve user experience

You can manage or withdraw cookie consent at any time via the cookie banner on our website.

11. International Transfers

We do not intentionally transfer personal data outside the European Economic Area (EEA). If any service provider processes data outside the EEA, appropriate safeguards (such as Standard Contractual Clauses) will be in place.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be published on this page with a revised effective date.

13. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact:

Hope Media Ireland

Email: hello@hopemedia.ie

Website: www.hopemedia.ie

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